- 1. All payment will be in advance
- 2. Refund is applicable on applied slab rate.
- a. In case of refund amount will be deducted for previously applicable slab-
- b. For ex :-
HCAH Clinical Services Refund & Cancellation Policy
MRP | Discount | Refund on each slab | |
---|---|---|---|
Slab – 0 | 1000 | 0% | Consumed package will be charged at Slab 0 offer |
Slab – 1 | 1000 | 10% | Consumed package will be charged at Slab 1 offer |
Slab – 2 | 1000 | 20% | Consumed package will be charged at Slab 2 offer |
Slab – 3 | 1000 | 30% | Consumed package will be charged at Slab 3 offer |
Slab – 4 | 1000 | 40% | Consumed package will be charged at Slab 4 offer |
Customers & Company can cancel the package with a 24 hours Pre-intimation to our customer support centre or by dropping an e-mail at wecare@hcah.in and claim the refund as per terms agreed with company .*
*Terms & conditions apply. Company reserves all rights to accept or reject any claim.
HCAH Pharma Products Replacement Policy
HCAH assures to deliver right product every time and hope that all customers are happy with products they bought from HCAH pharmacy, in case any customer is not entirely satisfied with Product and willing to replace the same (as HCAH do not provide refund), please find below details of HCAH Pharma Products return policy below:
HCAH strongly recommend that all items to be checked fully at the time of delivery by customers.
In general, an item may be eligible for return within the applicable return window except under the following conditions:
If the products do not match customer order/prescription
Products are defective or physically damaged.
All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
All medicine must be returned in full, in their original condition, with box, strip, invoice and packaging intact.
*Terms & conditions apply. Company reserves all rights to accept or reject any claim.
Privacy Policy
We value the trust you place in HealthCare atHOME. This is why we follow the highest standards for the customer information privacy and transactions. Please note our privacy policy is subject to change at any time without notice.
1. Collection of Personally Identifiable Information
We collect personally identifiable information (name, phone number, email, location etc.) from you when you request for a service. We do not for any reason whatsoever disclose/share your Personal Identifiable Information to any entity.
2. Use of Demographic and Profile Data
We use personal information to provide the services you request. We use your personal information to troubleshoot problems; collect fees owed; measure interest in our products and services, inform you about online and offline offers and customize your experience. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website.
3. Data Security
When handling Personal Data, we protect information from any misuse, loss, disclosure, alteration, unauthorized access and deletion. We also use industry standard firewall, anti-virus and password protection.
4. Cookies
A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. hcah.in may place both permanent and temporary cookies in your computer’s hard drive. hcah.in’s cookies do not contain any of your personally identifiable information and protected health information.
5. Newsletter & Blog Subscription
Visitors to hcah.in may also sign up for our newsletters and Health Advantage (blog section), without having to register.
6. Email Communications
HealthCare atHOME will communicate with you through the email you have specified. Your email address is never shared with anybody within or outside HealthCare atHOME. HealthCare atHOME uses this email address to send you three types of communications:
Sending you newsletters that you have subscribed to,
Sending you blogs updates from Health Advantage that you have subscribed to,
Sending you occasional announcements about changes in HealthCare atHOME’s policies or announcement of new promotions or services.
HEALTHCARE atHOME SERVICES
Copyright 2022 | HealthCare atHOME
HCAH is a joint venture between the Burman family, the promoters of Dabur and founders of HAH,UK.