Refund, Cancellation & Refund Policy

Refund and Cancellation policy

1. All payment will be in advance
2. Refund is applicable on applied slab rate.
- a. In case of refund amount will be deducted for previously applicable slab-
- b. For ex :-

	MRP	Discount	Refund on each slab
Slab – 0	1000	0%	Consumed package will be charged at Slab 0 offer
Slab – 1	1000	10%	Consumed package will be charged at Slab 1 offer
Slab – 2	1000	20%	Consumed package will be charged at Slab 2 offer
Slab – 3	1000	30%	Consumed package will be charged at Slab 3 offer
Slab – 4	1000	40%	Consumed package will be charged at Slab 4 offer

Customers & Company can cancel the package with a 24 hours Pre-intimation to our customer support centre or by dropping an e-mail at wecare@hcah.in and claim the refund as per terms agreed with company .*

*Terms & conditions apply. Company reserves all rights to accept or reject any claim.

We value the trust you place in HealthCare atHOME. This is why we follow the highest standards for the customer information privacy and transactions. Please note our privacy policy is subject to change at any time without notice.

1. Collection of Personally Identifiable Information

We collect personally identifiable information (name, phone number, email, location etc.) from you when you request for a service. We do not for any reason whatsoever disclose/share your Personal Identifiable Information to any entity.

2. Use of Demographic and Profile Data

We use personal information to provide the services you request. We use your personal information to troubleshoot problems; collect fees owed; measure interest in our products and services, inform you about online and offline offers and customize your experience. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website.

3. Data Security

When handling Personal Data, we protect information from any misuse, loss, disclosure, alteration, unauthorized access and deletion. We also use industry standard firewall, anti-virus and password protection.

4. Cookies

A “cookie” is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. hcah.in may place both permanent and temporary cookies in your computer’s hard drive. hcah.in’s cookies do not contain any of your personally identifiable information and protected health information.

5. Newsletter & Blog Subscription

Visitors to hcah.in may also sign up for our newsletters and Health Advantage (blog section), without having to register.

6. Email Communications

HealthCare atHOME will communicate with you through the email you have specified. Your email address is never shared with anybody within or outside HealthCare atHOME. HealthCare atHOME uses this email address to send you three types of communications:

Sending you newsletters that you have subscribed to,

Sending you blogs updates from Health Advantage that you have subscribed to,

Sending you occasional announcements about changes in HealthCare atHOME’s policies or announcement of new promotions or services.

Refund and Cancellation Policy